Interestingly, one of the concerns Ben had about this transition, the ability to get coverage in the office, is addressed with UMA. And the phones Ben referred to for such a service? RIM Blackberries.
At UMA Today, we don’t believe the desk phone will go the way of the dodo (ie, completely disappear off the face of the earth).
We believe the desk phone will be relegated to a position in the office hierarchy similar to a fax machine. It’s still there, it’s still plugged in and ready for use, but employees just don’t use it much at all anymore.
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